PRIVACY POLICY

Information about the company and website

We are based in the UK and our principal activity is making fake pregnancy costumes.

Our privacy policy covers Moonbump and its website.

Address: Moonbump Ltd, Hitchin, Hertfordshire, United Kingdom (full address supplied upon request)
Data Protection contact: Eve Lowrie
Registered in England & Wales No. 9806037
Registered Office: Ground Floor, 66 High Street, Lewes, East Sussex BN7 1XG
Tel: 01462 433074
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: moonbump.com

Providing Visitors with Anonymous Access

You can access our website home page and browse our site without disclosing your personal data.

Confidential & Discrete Orders

We understand that some of our customers require discreet orders. We package our products in plain brown cardboard boxes and the shipping label and outside of the packaging have no reference to Moonbump or fake bellies, to ensure a discreet delivery for those who need it. The contents are described as 'theatrical costumes' on the shipping documents. Bank/card statements will display the purchase as 'THEATREPROP' or 'THEATRECOSTUME' if payment is made via Paypal. Bank Account Transfers can me made to our account using a personal name and the reference 'THEATRECOSTUME' to avoid 'MOONBUMP' appearing on your statement.

The services and links of our Website

Our website does not enable our visitors to communicate with other visitors or to post information to be accessed by others.

Automatic Collection of Information

We do not collect Moonbump cookies are only used to identify the customer, not to identify any specific customer traits. These cookies do not store any sensitive data. We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals. We do automatically log user's IP address and session information such as the duration of the visit and the type of browser used. Analytics cookies monitor how users reached the site, and how they interact with and move around once on the site. These cookies let us know what features on the site are working the best and what features on the site can be improved. This is recognised by the web server and is only used for system administration and to provide statistics which the business uses to evaluate use of the site.

Data Collection and Purpose Specification

We collect the personal data that you may volunteer while using our services. When you order we need to know your name, e-mail address, telephone number and delivery address. This allows us to process and fulfil your order and notify you of the order status. We ask you for your telephone number so that we can contact you easily if required. As an extra measure of security we do not collect/store any credit card information. If paying by Worldpay, Paypal, cash, western union or money order, we will not see any of your financial data. If paying by cheque or bank transfer some of your financial data may be seen by us but will not be stored.

At Moonbump we respect the privacy of personal email accounts and we store your email addresses just as securely as other personal information. We will not send you unwanted email messages or junk mail, and your details will not be passed to any organisation beyond Moonbump without your explicit permission. However, we will use email to send you messages about orders. We may also use email to keep you up to date with news about our site. If you do not want to be kept informed in this way by email, please let us know.

We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations. We do not collect or use personal data for any purpose other than the specific services such as feedback forms.

Confidentiality / Security

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

unauthorised access
improper use or disclosure
unauthorised modification
unlawful destruction or accidental loss

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data. We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation purposes.

Access to the personal data we may hold about you

You can ask us for a copy of the personal data we are keeping about you upon request, which you can indicate by:

sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it.
calling this telephone number: 01462 433074

We will provide you with a readable copy of the personal data which we keep about you, within a week - although we will require proof of your identity beforehand. We will provide the information at a charge of £10. We allow you to challenge the data that we hold about you and, where appropriate, you may have the data erased, rectified or amended. We reserve the right to refuse to provide our visitors with a copy of their personal data, but will give reasons for our refusal. We do, however, allow you to challenge our decision to refuse to provide you with a copy of your personal data.

Privacy Compliance

Our privacy policy is compliant with the United Kingdom's Data Protection Act 1998. In order to demonstrate that our privacy policy accords with the Data Protection Act, we are subject to and registered with an Independent Data Protection Authority:

Information Commissioner's Office
https://ico.org.uk
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Privacy Support

If you have an enquiry or concern about our privacy policy, please contact:

Tel: 01462 433074
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

If you are not satisfied with our response to your concern you may wish to contact Information Commissioner (https://www.gov.uk/data-protection/the-data-protection-act).